Our Housing Schemes
Hyelm/Ames House – Hampstead
Accommodation
Arthur West House is located in the heart of Hampstead Village, North London, and provides accommodation, services, facilities and support for up to 233 young people in fully furnished single and twin-bedded study rooms.
A selection of single rooms include en-suite shower facilities. Bathrooms and shower rooms are otherwise communal and are located on each floor.
165 of the bed spaces are owned and managed by Hyelm. These are reserved for young people on low to moderate incomes who are coming to or newly arrived in London to work or to study.
The remaining 68 are owned by Hyelm’s subsidiary organisation, Ames House, and are located in a separate wing of the property. These are reserved for young women on low to moderate incomes who are in work or vocational training and are managed by Hyelm in accordance with a management agreement.
All residents at Arthur West House have access to and enjoy the same level and standards of accommodation, services and facilities and are subject to the same rent and service charge scales, regardless of the wing in which their room is located.
Services
The following services are provided on an inclusive charge basis:
- A hotel-style reception desk, which is manned at all times of the day and night.
- Senior members of staff, who live on-site and who are always available to offer help and assistance.
- Meals of a high standard. These include breakfast and evening meals throughout the week with additional meals at weekends.
- The cleaning of bedrooms and communal areas by our domestic staff.
- A comprehensive housing management and maintenance service.
Facilities
Our social, sports and leisure facilities include:
- Licensed bar.
- Squash court.
- Sauna.
- Gym.
- Conference room.
- Study room with free internet access.
- Self-service launderette.
- Open plan communal lounges with television.
Support
We promote a strong supportive environment at Arthur West House. The following are ways in which we support our residents:
- Help and information is given on a broad range of issues. All of our senior staff are trained in areas such as counselling, first aid, health & safety, drug awareness and health and welfare matters in general.
- Help is offered in identifying training or employment opportunities, using links that we have established in the local community.
- Work experience is given where there is scope to provide this.
- Direct financial assistance is offered in cases of extreme hardship.
- Help is given in moving residents on to more permanent accommodation, where this is required.
Location
Arthur West House, 79 Fitzjohns Avenue, Hampstead, London NW3 6PA.
Nearest Underground Station: Hampstead (Northern Line – Zone 2).
Click here for a location map.
Photo Gallery
Click here for photographs of Arthur West House.
Rent and Service Charge Levels
Click here for information on rent and service charge levels at Arthur West House.
How to Apply to Become a Resident
Click here for information on our resident eligibility criteria and on how apply for accommodation at Arthur West House.
How to Contact Us
Click here if you would like to contact us for any other reason.
The Hampstead Area
Click here for more information about the Hampstead area.
Health & Welfare Information
TheSite.org provides information and articles on all key issues facing young people today, including:
- Sex and relationships.
- Drinking and drugs.
- Work and study.
- Housing.
- Legal matters.
- Financial issues.
- Health and wellbeing.
Click here for a direct link to their webpage.