Key Facts

Corporate Status

The Hyelm Group comprises Hyelm and The Ames House Trust. Hyelm is a registered charity, a registered social landlord and a company limited by guarantee. The Ames House Trust is a subsidiary of Hyelm and is a registered charity established under trust deed. Both are not-for-profit organisations.

Client Groups

Our client groups comprise London’s priority groups and young people on low to moderate incomes who are coming to or in the capital to work or to study.

Mission

Our mission is to understand and respond to the needs and to make a real difference to the lives of young people and those from priority groups who are:

  • Coming to or in London
  • On low to moderate incomes.
  • In need of affordable, rented housing.
  • Looking to embark on or in the early years of their careers.
  • In need of no to minimal levels of support but who could benefit from and contribute to living in positive, sage, stable, supportive environments and strong communities.

Aims

Our key strategic aims are to:

  • Provide high standards of affordable accommodation in homely environments for our residents.
  • Deliver high quality services and facilities.
  • Be seen as a leader in our field as regards the value for money and standards that we deliver.

Performance

Our overall performance is strong. We currently:

  • Provide quality, affordable accommodation for up to 358 priority groups and young people.
  • Deliver high standards of services and facilities.
  • Have a well-maintained housing stock.
  • Place strong emphasis on resident involvement in the management of our affairs.
  • Have high levels of resident satisfaction.
  • Are committed to Best Value and Continuous Improvement.
  • Are in sound financial health with a history of strong financial management and planning.
  • Have an impressive set of performance indicators.
  • Are committed to placing diversity at the heart of our organisation.